Welcome back, Maria

Family operating center — Mia & Jordan & Alex

Student Status

Active

Jordan — Waiting on Parts

Open Requests

Action needed

Notifications

Unread messages

Loaner Status

Active

Return required

4 documents need your signature

Action needed — review and sign required handbook and Chromebook forms.

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Mia Thompson flagged as repeat offender

• 2 repair tickets this school year

Jordan Chen flagged as repeat offender

• 2 loaner overdue events this school year

Active Repair — Jordan Chen

Cracked Screen — Left Corner

Ticket created by Maria Rivera (Parent / Guardian) on 2026-05-21

Current: Waiting on Parts68% complete

Loaner CB-2023-0556 assigned — must be returned by 2026-06-27

Submitted

May 21, 2026

Maria Rivera (parent)

Received

May 22, 2026

Marcus Webb (admin)

Processing

In Progress

May 23, 2026

Marcus Webb (admin)

Waiting on Parts

Jun 10, 2026

Marcus Webb (admin)

Waiting for Payment

May 24, 2026

Marcus Webb (admin)

Completed

Loaner Assigned

May 24, 2026

Marcus Webb (admin)

Awaiting Loaner Return

May 25, 2026

Marcus Webb (admin)

Returned to Student

Resolved

View full device details →

Mia Thompson — Device Status

Assigned

HP Chromebook 14 G10

HP Chromebook

Asset Tag

CB-2024-0847

Serial

HP5XK9T2M1

Battery Health

87%

Warranty

Valid until 2027-08-18

HP Care Pack

Last Service

2026-03-15

Last Sync

2026-06-10 08:42 AM

Report Issue View Device View History

Parent Action Required

5 items

Return loaner device — CB-2023-0556

Due 2026-06-27

Sign: Damage & Repair Accountability

Due 2026-08-25

Sign: Acceptable Use Policy — Parent Acknowledgment

Due 2026-08-30

Sign: Technology Agreement & Device Responsibility

Due 2026-08-30

Sign: Permission Forms — Parent Signatures Required

Due 2026-09-05

Active Repair — Jordan Chen

Cracked Screen — Left Corner

Ticket created by Maria Rivera (Parent / Guardian) on 2026-05-21

Current: Waiting on Parts68% complete

Loaner CB-2023-0556 assigned — must be returned by 2026-06-27

Repair Timeline

Submitted

May 21, 2026

Maria Rivera (parent)

Received

May 22, 2026

Marcus Webb (admin)

Processing

In Progress

May 23, 2026

Marcus Webb (admin)

Waiting on Parts

Jun 10, 2026

Marcus Webb (admin)

Waiting for Payment

May 24, 2026

Marcus Webb (admin)

Completed

Loaner Assigned

May 24, 2026

Marcus Webb (admin)

Awaiting Loaner Return

May 25, 2026

Marcus Webb (admin)

Returned to Student

Resolved

View full device details →

1 outstanding payment

$35.00 due — pay in Payment Center

Communication Feed

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IT· 2026-06-10

Repair Update — Jordan Chen Chromebook

Replacement screen has been ordered. Expected arrival June 14.

Administration· 2026-06-08

Action Required: Technology Agreement Renewal

Please review and sign the updated acceptable use policy.

School· 2026-06-01

End of Year Device Collection Schedule

Device return procedures for grades 7-11; graduation deprovision for seniors.

IT· 2026-06-09

Urgent: Loaner Device Return Reminder

Loaner device must be returned when primary device is repaired.

Loaner Alerts

CB-2023-0556 — NOT returned as of 5:00 PM (2026-06-10)

CB-2023-0556 — NOT returned as of 5:00 PM (2026-06-11)

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Recent Activity Timeline

2026-06-10Repair Update — Jordan Chen Chromebook

Replacement screen has been ordered. Expected arrival June 14.

2026-06-08Action Required: Technology Agreement Renewal

Please review and sign the updated acceptable use policy.

2026-06-01End of Year Device Collection Schedule

Device return procedures for grades 7-11; graduation deprovision for seniors.